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Understanding the basics of information technology is crucial to the success of your career and personal life. Information technology is a vast field which includes computer hardware, software and networks. Its applications are vast and are interwoven into our daily lives. Information technology can increase efficiency, innovation, and decision-making.

Information technology is used by people to keep connected to their families via e-mail and manage their finances with online banking, monitor medical issues via the World Wide Web or pursue hobbies or research using specialized software or to find a job through online job listings. People also use IT to find information about political candidates and public policy issues and communicate with their government representatives and elected officials.

Information technology has revolutionized how businesses operate and how quickly they are able to process data. Businesses can now collect data faster, convert it into useful information, and make it available to staff, decision makers, and external stakeholders as required.

Be it tracking inventory or offering real-time customer service, IT automation is responsible for automatizing manual processes and eliminating the need to employ humans. A reliable and accurate information is required to make tactical and strategic business decisions. For example the system used by IT to stores invoices must include accurate billing addresses to prepare monthly bills and provide customers with correct details when they call customer service.